Last updated: 10 February 2026
"Staff feel supported by managers in a positive team culture with risks well managed, but staffing lacks long-term stability and training covers only basics."
Risks relating to people's care and support had been assessed and mitigated where possible. People were helped to take positive risks and live the life they wanted.
Staff felt supported and praised the team they worked in, including the managers. Team morale was good and staff were working in a relaxed calm manner which made people feel at ease around them.
There continued to be enough staff to keep people safe. Staffing levels were arranged based on people's individual support needs and were adjusted accordingly to support people with any activities that they wanted to participate in.
Staff told us and records confirmed that they received proper training and support to carry out their roles effectively. New staff members were required to complete an induction programme during which they received training relevant to their role and achieved a nationally recognised `Care Certificate`.
Staff were complimentary about the management of the home. They told us they received training and support to carry out their roles effectively.
People were supported to develop their activity schedule depending on their interests. One person told us, "I have yoga classes and go swimming. I do what I like and we [staff and person] plan ahead."
Staffing is adequate to meet needs and do activities, but no details on low agency use or staff staying long-term.
There continued to be enough staff to keep people safe. Staffing levels were arranged based on people's individual support needs
Training covers basics like induction and Care Certificate with supervisions, but no specialist courses or funded qualifications.
New staff members were required to complete an induction programme during which they received training relevant to their role and achieved a nationally recognised `Care Certificate`.
Activities include yoga, swimming, trips and daily chores, but no dedicated coordinator or special named programmes.
People told us and we saw that they were involved in activities of daily living around the house, like cleaning, setting the tables and cooking.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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