Last updated: 10 February 2026
"Staff feel supported by management with a positive family culture and stable staffing, although basic activities lack variety and recruitment misses full job history checks."
People were supported by staff to have their medicines as prescribed and checks were made to ensure staff supported people with their medicines appropriately.
Three staff we spoke with said they enjoyed working with people and had developed good relationships. One member of staff told us, 'This is a family run business and we treat clients [people] as our family too.'
Staff also confirmed there were enough staff to meet the needs of the people they supported. They told us when staff were off work, cover was provided from within the team.
Staff told us training provided, reflected the needs of people living in the scheme and confirmed the training had enhanced or embedded their current knowledge. For example... mental health awareness.
Staff felt supported by the management team and were clear on their roles and responsibilities.
People told us they were supported to enjoy a range of activities. One person said, 'There's always lots to do. I enjoy keep fit.'... visited a local church day centre... weekly keep fit session.
Only basic activities like keep fit and church visits, no dedicated coordinator or specialist programmes so the role lacks variety.
People told us they were supported to enjoy a range of activities... keep fit... local church day centre.
Just standard training plus mental health awareness, no funded qualifications or career development paths.
Staff told us training provided, reflected the needs of people living in the scheme... mental health awareness.
Recruitment misses full job history checks for staff, even though other checks are done.
Recruitment processes demonstrated how checks were made... they needed to strengthen the process further and ensure a full employment history was completed for all staff.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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