Last updated: 9 February 2026
"Staff feel valued and supported by approachable leadership with strong safety, although staff retention and specialist training lack detail."
Per 2019: Risks well managed, safeguarding in place, safe medicines systems; Per 2021 IPC: Assured on all infection prevention and PPE measures.
Per 2019 comprehensive inspection: Staff told us they felt valued and supported in their role.
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of people.
Per 2019 comprehensive inspection: Staff received regular supervisions, an annual appraisal and training that was relevant and up to date.
Per 2019 comprehensive inspection: The registered manager was approachable and promoted a person-centred culture; staff felt valued and supported.
Per 2019 comprehensive inspection: Regular person-centred activities took place including trips out in the minibus, Halloween party, social club and community links.
Staff numbers are enough to get the job done but no word on agency use or keeping a stable team.
There were enough staff on duty to meet the needs of people.
Training is standard with supervisions but no specialist courses or help with qualifications.
They received regular supervisions, an annual appraisal and training that was relevant and up to date.
Activities happen regularly with a coordinator but no special programmes or innovative therapies.
Regular person-centred activities took place. These included trips out in the minibus and internal events such as a Halloween party and wine and cheese night.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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