Working at St Peter's Care Home
15 St Georges Terrace, Herne Bay, CT6 8RQ
Operated by Gem Care 6 Limited
48 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and valued with an approachable manager, but risk assessments lack full guidance for staff and there were medicines errors."
Safety & Risk
5/10
!
However, some risk assessments did not include full guidance for staff on what action to take if the risks occurred. ... A medicines audit had identified an error in the recording of medicines. This audit had identified that a person had not received their prescribed injection.
Staff Culture
7/10
✓
Staff told us communication had improved and they felt supported, valued and listened to. There were regular staff meetings and staff were informed and kept up to date on any changes. Staff said the moral had improved.
Staffing Levels
6/10
✓
There was enough staff on duty throughout the day and night to make sure people received the care and support they needed in a timely manner. Staff told us that there had been some shortfalls in the staffing levels previously, but these had now been resolved.
Training & Dev
6/10
✓
Staff had received the training they needed to support people with their specific health needs like diabetes. Staff had received mandatory training such moving and handling, fire safety and safeguarding people. Staff competencies were checked, and they received regular supervision.
Management
8/10
✓
People, their relatives and staff spoke highly of the registered manager. They were described as 'getting everything sorted out' and 'approachable'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities included visiting entertainers, trips out in the community, chair exercises, arts and crafts, word games, puzzles, ball games, knitting and watching films. The activities coordinator organised outings and people accessed community venues such as shopping trips, visiting coffee shops and going for a walk on the seaside pier.
Points to consider
Risk guides do not always spell out steps for staff if problems like low blood sugar or skin breaks happen, even though staff know what to do.
some risk assessments did not include full guidance for staff on what action to take if the risks occurred. One person was living with diabetes. Risk assessments did not contain the signs and symptoms they would display if they were unwell and the action staff should take.
Staffing is now adequate after fixing recent shortfalls, but relies on new staff still getting up to speed.
Staff told us that there had been some shortfalls in the staffing levels previously, but these had now been resolved. ... New staff had recently been recruited and they were undergoing induction training.
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Staff had received mandatory training such moving and handling, fire safety and safeguarding people. Staff competencies were checked, and they received regular supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews