Working at St Paul's Residential Home

Gaps in the home's quality checks mean some safety issues like incomplete records were missed until inspectors pointed them out.

The concerns we raised in relation to the recording of 'when required' medicines, recruitment and repositioning had not been addressed through the providers own systems.

Recruitment checks on new staff sometimes miss bits, like gaps in work history not followed up.

The required pre-employment checks had not always been undertaken and gaps in staff employment histories had not always been explored.

Some medication records for pain relief and similar are incomplete, and repositioning charts not always up to date.

Medicine related records for 'when required' medicines were not always complete... People who required repositioning to maintain their skin integrity did not always have an up-to-date record.