Last updated: 10 February 2026
"Management praised for kindness and teamwork, stable staff team who feel valued and supported, innovative activities and programmes."
When things went wrong staff completed a root cause analysis of the incident to ensure that any actions needed to improve the service could identified and implemented.
Staff told us they were well supported by their managers... 'I feel appreciated. Managers support you to progress in life and any other training you want to do.'
Staff felt valued and respected and this led to a low turnover in staffing... stable long-standing staff team.
The provider improved the training offered to new and existing staff members and this contributed to a stable long-standing staff team.
Everyone we spoke with praised the management team of the home for being kind and working together for the people to receive care and support that met their individual needs and preferences.
Initiatives such as 'chatterboxes', 'Resident Wish Scheme', and 'Lifestyle Pioneers' enabled people to take roles in running the home with positive outcomes like improved mobility.
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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