Working at St Patrick's House
1a Porton Road, Salisbury, SP4 7LL
Operated by Cornerstones (UK) Ltd
8 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Approachable management and supportive team culture with good teamwork, but agency staff use and basic activities hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Incidents had been recorded... Management had reviewed all incidents and updated records with actions taken.
Staff Culture
8/10
✓
Staff worked together well and said they were well supported by both the management at the service and the provider. Staff enjoyed their work and told us there was good teamwork.
Staffing Levels
5/10
!
There was some agency staff being used to cover gaps in staffing numbers at short notice.
Training & Dev
7/10
✓
Training was provided in a range of topics which included moving and handling, first aid and communication methods. Staff had regular supervision... specialist training for behaviour support and Makaton.
Management
8/10
✓
People, relatives and staff told us the service was consistently well-led and management were approachable and experienced.
Programmes
4/10
!
The culture at the service had improved with people now being able to access their local community and take part in activities they liked to do.
Points to consider
Staff numbers are adequate but they use some agency staff to cover last-minute gaps.
There was some agency staff being used to cover gaps in staffing numbers at short notice. The registered manager told us they used the same agency staff who knew people really well.
No activities coordinator or special programmes, so the role is basic personal care plus community outings and supporting independence.
people now being able to access their local community and take part in activities they liked to do. We observed people spending time with each other and doing their own activities independently.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews