Working at St Mungo's Broadway - 53 Chichester Road

Systems and processes were in place to help protect people from the risk of harm. Staff had received training in safeguarding adults. Risk assessments were in place which clearly detailed potential risks to people and how to protect people from potential harm.

Care staff had a positive attitude... People spoke positively about the appointment of the deputy manager and said that morale was good and staff worked well together as a team.

People in the service and care staff told us there were sufficient numbers of staff to safely meet people's needs. Management explained that there was consistency in respect of staff with a number of staffing having worked for the service for many years.

Staff had received necessary training and there was a training matrix in place which enabled the registered manager to monitor what training staff had received... Staff spoke positively about the training they had received.

Care staff had a positive attitude and were of the opinion that the home was well managed and management were supportive and approachable.

There was an activities timetable in place which included games such as dominos, draughts and cards. There was also a movie night, bingo and a 'Munro' therapy session... St Mungo's had set up a Recovery College.