Working at St Mungo's Broadway - 2 Hilldrop Road

Medication storage, temperatures, and records have serious ongoing problems, putting residents at risk and making shifts stressful.

The temperature of the room and the fridge where staff kept medicines were not monitored as required... administration of controlled drugs was not accurately recorded... controlled drugs cupboard was not secured in line with legislation.

Staffing is adequate but nothing special, with some agency workers covering shifts.

Per 2018 comprehensive inspection: The provider used some agency staff.

Few activities since losing the activities coordinator, so the role is mostly routine personal care.

Per 2018 comprehensive inspection: The provision of social activities at the service was reduced due to the recent changes in staff structure.