Last updated: 10 February 2026
"Enough staff and positive culture support safe care, but unstable management and limited activities need improvement."
Risks to people were well managed. Staff knew people well and understood how to support them safely. Systems were in place to ensure safe medicine management.
Staff were positive about working at St Michaels. They knew people well and were committed to providing good care and support.
There were enough staff working each shift to support people safely. Staff told us there was generally enough staff working.
When staff started working at the home they completed an induction and shadowed more experienced staff. They also completed training and competency checks which were regularly updated.
There was no registered manager at the home. Since the previous registered manager had left, the home had been managed by several managers with support from the provider.
There was not enough for people to do each day. People spent each day with limited interactions and engagement.
No permanent manager in post, and several managers have come and gone recently leaving staff unsettled.
There was no registered manager at the home. Since the previous registered manager had left, the home had been managed by several managers with support from the provider. Whilst staff were positive about working at the home, they told us the past few months had been unsettling due to the frequent change of managers.
No activities coordinator or proper programme yet, so the role is mostly routine personal care.
There was not enough for people to do each day. People spent each day with limited interactions and engagement. The provider told us they were currently recruiting for an activity coordinator.
Only standard induction and mandatory training like safeguarding and medicines, no specialist courses or funded qualifications.
When staff started working at the home they completed an induction and shadowed more experienced staff. They also completed training and competency checks which were regularly updated. Staff received safeguarding training... Only staff who had completed medicine training and been assessed as competent were able to give medicines.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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