Working at St Michael's Nursing Home
Elm Grove, Margate, CT8 8LH
Operated by Charing Lodge Limited
65 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management, supportive culture, and safe practices, although staffing lacks stability and training remains basic."
Safety & Risk
8/10
✓
People were protected from the risk of abuse... Medicines were managed safely. Effective systems were in operation... There was a robust system in place to learn and improve
Staff Culture
8/10
✓
All the staff we spoke with told us they were motivated and felt supported and appreciated. They enjoyed their roles... 'We are a really good bunch of staff who all get on. We are a proper team'
Staffing Levels
6/10
✓
There were enough staff to support people. The registered manager kept staffing levels under review to make sure there were always enough staff on duty. People told us staff responded quickly when they asked for help
Training & Dev
6/10
✓
People were supported by sufficient numbers of staff who had the training and skills to support people, including understanding the risk of abuse and how to report this
Management
8/10
✓
Staff told us the registered manager and provider were 'approachable,' and that they listened to any concerns staff had and acted on them... 'I can go to [the registered manager] any time and they are there for me'
Programmes
6/10
✓
A relative told us... 'They have activities' staff who works six days a week, which is also good for Mum's mental health. They do afternoon activities which gets the residents out of their rooms'
Points to consider
Staffing is adequate with enough staff responding quickly, but no details on stable team or minimal agency use
There were enough staff to support people... staff responded quickly when they asked for help
Only standard training to meet basic needs mentioned, no specialist courses or funded qualifications
staff who had the training and skills to support people, including understanding the risk of abuse
Regular activities by one staff member six days a week, but no variety or specialist programmes described
They have activities' staff who works six days a week... do afternoon activities which gets the residents out of their rooms
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews