Working at St Michaels Nursing Home

No activities coordinator or regular programme, so the role is mostly routine personal care with limited variety

Per 2023 comprehensive inspection: opportunities for people to participate in social activities were limited and did not always meet the individual needs or preferences of people in the home

Staffing is adequate but sometimes short on shifts, with agency workers called in to cover

One relative said, 'sometimes as there aren’t enough staff on shift. This morning there were only 2 members of staff for 23 people. Some agency came in later'

Only standard training with some courses not yet completed by all staff

92% of staff had been trained... there were 433 course that staff had to complete. At the time of the assessment 399 courses had been completed by staff