Working at St Michaels Nursing Home
19-21 Downview Road, Worthing, BN11 4QN
Operated by St Michael's Care Homes Limited
35 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Motivated leadership, positive culture, and engaging activities stand out, but stretched staffing causes long call bell waits and training is only basic mandatory."
Safety & Risk
7/10
✓
Staff explained how knowing people well meant they could keep them safe from harm... Staff had all completed safeguarding training within the last six months.
Staff Culture
6/10
✓
The service had a positive culture that was open and friendly. People and visitors told us they were happy with the service.
Staffing Levels
5/10
!
We had mixed feedback from people about staffing... One person said “When you ring your bell you can wait ages.”
Training & Dev
5/10
!
Staff had all completed safeguarding training within the last six months and the training matrix confirmed this.
Management
6/10
✓
The service was led by a motivated registered manager. They were committed to providing a service that was person-centred and put people firmly at the centre of all they did.
Programmes
6/10
✓
“loads of things going on.” Activity staff knew people well and were able to provide appropriate activities for people that they enjoyed.
Points to consider
Residents sometimes wait ages when ringing their call bell because staffing feels stretched at times.
One person said “When you ring your bell you can wait ages.”
Only standard mandatory training like safeguarding is up to date, no specialist courses or funded qualifications.
Staff had all completed safeguarding training within the last six months and the training matrix confirmed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews