Last updated: 9 February 2026
"Family-like team culture, supportive management and strong safety, although training and activities lack specialist support."
2022: assured on all infection prevention/control including 'making sure infection outbreaks can be effectively prevented or managed'; per 2019: low incident rate, good medicines/risk management.
Per 2019 comprehensive inspection: 'The staff team worked and got on well together... like one big family'; 'I really enjoy working here we are all like family'.
Per 2019: 'supported by a staff team, many of who had long service', 'enough staff on duty'; 2022: 'The service was fully staffed and able to manage... outbreaks'.
Per 2019 comprehensive inspection: induction and training on dementia, moving and handling, fire safety; regular supervisions in place.
Per 2019: 'The manager is very approachable and nice', staff felt supported; 2022: registered manager transparent and acted quickly on outbreaks.
Per 2019 comprehensive inspection: regular programme with monthly planner including lunch trips, craft, quizzes, music, dementia choir, visiting school singing.
Only standard training like dementia care and safety checks, with supervisions but no specialist courses or funded qualifications.
Staff received training on subjects such as dementia, moving and handling and fire safety (per 2019 comprehensive inspection).
Activities programme has variety like crafts, quizzes, trips and choir but no dedicated coordinator or specialist approaches to make the job more fulfilling.
monthly planner... feast day observations, lunch trips, craft, knitting, quizzes, music, exercises and games. There was also a dementia choir (per 2019 comprehensive inspection).
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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