Working at St Matthews Unit
29-31 St Matthews Parade, Northampton, NN2 7HF
Operated by St. Matthews Limited
52 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Strong training programmes and positive staff culture, but no permanent manager and medicines safety issues need addressing."
Safety & Risk
4/10
!
People did not always safely receive their medicine... Where people required medicine on an as and when basis (known as PRN), the provider had failed to ensure there was information available to guide staff... care plans did not always provide staff with sufficient guidance to know what action to take to manage wounds.
Staff Culture
6/10
✓
Relatives and staff were positive about changes, including improved communication and consultation... Staff told us they felt more confident to make suggestions and these were listened to.
Staffing Levels
5/10
!
There were enough staff to meet the needs of people safely... whilst staffing had improved, the service was often relying on agency staff who were not always familiar with the service or people.
Training & Dev
6/10
✓
The provider had developed training so all staff received a programme of training to ensure they could meet people's needs effectively. This included a mixture of e-learning and classroom-based training. Specialist training was also provided... such as epilepsy, diabetes, dysphasia and positive behaviour support.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post at the service. An interim manager had been in post for 7 months whilst the provider recruited a registered manager.
Programmes
5/10
!
We observed one activity co-ordinator during our inspection... They told us they had a weekly activity timetable for all of the service... Activities ranged from hobbies, reading and trips to the town.
Points to consider
No permanent manager in place yet, just an interim one after recent changes.
At the time of our inspection there was not a registered manager in post at the service. An interim manager had been in post for 7 months whilst the provider recruited a registered manager.
Ongoing issues with medication instructions and wound care guidance putting safety at risk.
Where people required medicine on an as and when basis (known as PRN), the provider had failed to ensure there was information available to guide staff... care plans did not always provide staff with sufficient guidance to know what action to take to manage wounds.
Staffing is adequate but relies on agency workers who do not always know residents well.
the service was often relying on agency staff who were not always familiar with the service or people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews