Working at St Matthews Limited - The Avenue
2 The Avenue, Northampton, NN3 6BA
Operated by St. Matthews Limited
32 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Inclusive management and strong training create a positive culture, but basic activities and recent staff turnover hold it back."
Safety & Risk
7/10
✓
Medicines were stored and administered safely, and staff were trained to support people effectively. A system of analysis for safeguarding, incidents and accidents was in place.
Staff Culture
7/10
✓
Staff spoke positively about the day to day management... This encouraged the sharing of ideas, and continued development of staff through training and career progression.
Staffing Levels
6/10
✓
There were sufficient numbers of staff to meet people's needs and keep them safe. A number of staff had recently left but this situation had stabilised.
Training & Dev
7/10
✓
Staff received ongoing support through training and supervision. The registered manager was instrumental in developing an assistant practitioner role to allow staff to become trained nurses.
Management
6/10
✓
Staff spoke positively about the day to day management of the service, and how both the registered manager and deputy manager created an inclusive environment.
Programmes
4/10
!
People were encouraged... to take part in a range of in-house pastimes and activities. These included sing-a-longs, bingo, card games, hand massages and activities to encourage individual fitness through ball games.
Points to consider
Just basic activities like bingo, sing-alongs, card games and hand massages, no coordinator or specialist programmes to make the job more interesting.
sing-a-longs, bingo, card games, hand massages and activities to encourage individual fitness through ball games.
Adequate staffing levels but quite a few staff recently left which unsettled things, even though it's better now.
One relative said, "On the negative side, the changes of staff seem to be quite dramatic which is not good for people with dementia." ... a number of staff had recently left. This situation had stabilised.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews