Working at St Matthews Care Home
Chequer Lane, Redbourn, AL3 7QG
Operated by Colleycare Limited
79 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Effective safety systems and a supportive culture with good training and teamwork, but basic activities and just enough staff without stable teams."
Safety & Risk
8/10
✓
There were effective systems to help ensure people were protected from risk of harm or abuse. People's medicines were managed safely. Lessons learned when things go wrong.
Staff Culture
7/10
✓
Staff felt listened to and told us the registered manager's door was always open if they needed support. Staff told us there was good team work and communication.
Staffing Levels
6/10
✓
People and relatives felt there were enough staff to meet people`s needs in a timely way. Staff felt there were enough staff to meet people's support needs.
Training & Dev
7/10
✓
The registered manager had developed champions for safeguarding, infection control, incontinence and nutrition to support best practice and staff learning. Staff received regular supervisions.
Management
6/10
✓
People, relatives and staff told us the manager was visible around the home. They confirmed that managers and staff were approachable.
Programmes
5/10
!
There were a range of activities provided including, exercises, outside trips and other social in-house activities such as reminiscing, card games or quizzes.
Points to consider
Staff numbers are just enough to meet needs, with no details on stable teams or minimal agency use for easy workloads.
People and relatives felt there were enough staff to meet people`s needs in a timely way. Staff felt there were enough staff to meet people's support needs.
Activities are basic like games, quizzes, trips and entertainers, no dedicated coordinator or specialist programmes to add variety to the day.
There were a range of activities provided including, exercises, outside trips and other social in-house activities such as reminiscing, card games or quizzes. On the day of our inspection, some people had baked cakes. There was an entertainer who played guitar and sang songs with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews