Last updated: 10 February 2026
"Supportive managers and positive safeguarding culture, but routine activities and bank staff for sickness limit variety."
Staff had received training for safeguarding, and understood what constituted abuse... We observed people taking positive risks, such as one person managing their own medicines.
One member of staff told us, “I have no doubts that a safeguarding would be raised if there were issues. I wouldn’t think twice about reporting to whoever. I've never witnessed any discrimination, I've only ever witnessed positive interactions.”
Staff told us they felt there were enough of them... “Staffing is good, there is occasional sickness, but nothing we can’t control. There is a pool of bank staff that can be called upon and that gives consistency.”
Staff told us they had a received induction training and further training specific to the needs of the people they support. One member of staff told us, “I'm doing medicines training at the moment and had a supervised session earlier today.”
Staff told us, “The managers are very supportive and lovely people.” Senior staff had undertaken regular supervisions with staff.
One person told us, “We do lots of activities. We have our self-care day when we clean our room and do laundry and go out. We have planned days out. We choose what we do at the residents' meeting weekly.”
The job involves mostly routine care with basic outings and self-care tasks like laundry and cleaning rooms, no creative programmes or coordinator to make it more varied.
We do lots of activities. We have our self-care day when we clean our room and do laundry and go out. We have planned days out.
Staffing is adequate but bank staff cover occasional sickness, so you might not always work with the same familiar team.
Staffing is good, there is occasional sickness, but nothing we can’t control. There is a pool of bank staff that can be called upon and that gives consistency.
Only standard induction and some training specific to residents, no funded qualifications or career development mentioned.
Staff told us they had a received induction training and further training specific to the needs of the people they support.
AI Generated
Last inspected: June 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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