Working at St Mary's Residential Care Home
6 Manor Road, Bristol, BS16 2JD
Operated by Improving Prospects Ltd
4 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Strong leadership, stable staffing, effective training and positive culture, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Medicines were managed safely... Systems were in place to safeguard people from abuse. Staff had received safeguarding training... robust system... for accidents and incidents
Staff Culture
8/10
✓
Staff were positive about working in the service... All staff we spoke to indicated they were happy with teamwork, morale... 'I feel a vital member of the team, my opinion matters'
Staffing Levels
8/10
✓
People were cared for by a consistent and stable staff team who knew people well. The provider had safe recruitment procedures... winners of 'Best recruitment initiative' from Skills for Care
Training & Dev
8/10
✓
There was effective induction and ongoing training, including bespoke training... awarded 'The Care Trainer Award' from Skills For Care... Staff received regular supervision
Management
8/10
✓
Staff told us they remained very confident in the leadership of the registered manager. Comments included, 'She is not just my manager, she is a friend when she needs to', 'She leads by example and always encouraging us to do better'
Programmes
6/10
✓
Each person had their own activity planner, that recognised and effectively responded to people's needs and choices
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, so the role relies on basic community outings and personal planners.
Each person had their own activity planner, that recognised and effectively responded to people's needs and choices
Training is good with awards and NVQs but lacks named career pathways or innovative methods beyond standard induction and supervision.
Staff received a structured and supportive induction and ongoing training... We met two staff who had undertaken National Vocational Qualifications
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews