Working at St Marys Nursing Home
344 Chanterlands Avenue, Hull, HU5 4DT
Operated by Private Medicare Limited
48 bedsNursing homes
Workplace Score
4.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.1/10
Key Finding
"Staff get good training and there are enough of them, but no registered manager, low team morale and lack of activities hold it back."
Safety & Risk
4/10
!
The provider had failed to ensure the ongoing maintenance of the environment which put people at increased risk of infection. Care planning was not always clear and consistent in identifying risk.
Staff Culture
4/10
!
One staff member told us, 'The team morale is very low, but I do have hope. Our manager wants a fantastic care home to be proud of.'
Staffing Levels
5/10
!
There were enough staff available to support people's needs. Staffing had been an issue prior to the inspection and the service had recruited a number of new staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had access to training, supervision and appraisal. Training records showed a high completion of training courses, both mandatory and specific clinical courses for nurses.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post for three months and had applied to register.
Programmes
3/10
✕
Relatives told us, 'There has been no activity co-ordinator for 18 months; life for [Name of person] is very boring' and a new activities worker had started employment on the day of the inspection.
Points to consider
No permanent manager registered yet, even though a new one started three months ago.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for three months and had applied to register.
No activities coordinator for 18 months until today, so the role has been mostly routine personal care.
There has been no activity co-ordinator for 18 months; life for [Name of person] is very boring
Lots of experienced staff left recently, replaced by new ones who do not know residents well yet.
A lot of experienced staff who had a good rapport with residents left. There was a loss of close caring relationships between relatives and staff which has not yet been replaced fully by new staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews