Last updated: 10 February 2026
"A happy team culture and supportive management, but basic activities and standard training without career development hold it back."
Systems were in place to reduce the risks of abuse, including providing guidance for staff in their roles and responsibilities in policies and procedures and training. Medicines were being well managed. Staff were clear about their responsibilities and role in relation to medicines.
One staff member said, 'It's a happy place to work, we are a happy team, and work well as a team, we love the residents.' Staff were empowered in sharing their views about working for the provider. For example, a recent staff survey saw 100% return on feedback sought.
There were enough staff to meet people's needs. During our inspection, staff were visibly present, providing people with the appropriate care and support they needed. For example, staff available to spend quality and relaxed time with people.
Training was ongoing and an induction which incorporated the standards set out in The Care Certificate. In addition to training, which was identified as mandatory, staff received training in people's diverse needs, including dementia, diabetes and mental health.
Staff told us they could raise any issues with the registered manager and knew they would be listened to. One staff member told us, 'It's a good place to work, I feel supported by manager and deputy, and the team leaders.'
There were many appropriate activities on offer based upon what people requested to do such as baking, planting bulbs, growing indoor plants. Whilst on our site visit we saw people carving pumpkins as it was Halloween.
Only basic activities like baking, planting bulbs and pumpkin carving, no specialist programmes or coordinator to add variety to the working day.
There were many appropriate activities on offer based upon what people requested to do such as baking, planting bulbs, growing indoor plants. Whilst on our site visit we saw people carving pumpkins as it was Halloween.
Standard training with induction and some dementia care, but no funded qualifications or career development paths.
Training was ongoing and an induction which incorporated the standards set out in The Care Certificate. In addition to training, which was identified as mandatory, staff received training in people's diverse needs, including dementia, diabetes and mental health.
Enough staff to meet needs with some relaxed time, but ongoing recruitment suggests they're still filling gaps.
Ongoing recruitment meant there were enough staff to ensure people were provided with the care and support required to meet their assessed needs and staff were recruited safely.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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