Working at St Mary's Home
High Street, London, SW15 4HJ
Operated by The Frances Taylor Foundation
42 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Communicative management, supportive culture, and effective safety, although agency staff use and gaps in specialist training hold it back."
Safety & Risk
7/10
✓
Effective risk management plans were now in place. Risk assessments were updated and clear guidelines in place to guide staff as to how to support people.
Staff Culture
7/10
✓
Per 2022 comprehensive inspection: Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.
Staffing Levels
5/10
!
Records showed there were adequate numbers of staff deployed throughout the day to ensure people's needs were met.
Training & Dev
5/10
!
Per 2022 comprehensive inspection: Staff received regular training, supervision and appraisal.
Management
7/10
✓
"I find the management team very communicative, responsive, open, and transparent."
Programmes
6/10
✓
Per 2022 comprehensive inspection: 'We provide cooking, massage, relaxation, crafts, music and outings. We also go on trips to Brighton...'
Points to consider
Staff numbers are adequate but they use agency staff sometimes to fill gaps.
Per 2022 comprehensive inspection: the service were using agency staff to fill staffing levels with familiar staff members.
Only standard training and supervisions, with a past gap in learning disability and autism training.
Per 2022 comprehensive inspection: staff confirmed they had not received training in autism or learning disabilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews