Last updated: 10 February 2026
"Supportive management always present and strong safety practices with good infection control, although basic activities lack variety and specialist programmes."
Quality assurance audits were being completed during the pandemic to reflect best practice, and staff knew how to immediately instigate full infection control measures to care for a person with symptoms to avoid the virus spreading to other people and staff members.
People and staff's wellbeing was a priority for the provider. Staff had access to an independent support phone number if they felt they needed to talk to someone.
The provider ensured that there was always management present in the home which gave a sense of support for all staff.
The provider had increased the resources for the activity team in the home. People had dedicated one to one time. For example, we observed people being involved in aromatherapy massage.
Only basic activities like one-to-one time and aromatherapy massage, so the role lacks variety and specialist programmes.
The provider had increased the resources for the activity team in the home. People had dedicated one to one time. For example, we observed people being involved in aromatherapy massage.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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