Working at St Mary's Continuing Care

Medication isn't always given safely, like adding thickener to drinks risking choking and missing instructions for giving meds through tubes.

we found concerns around the administration of thickener to drinks increasing the risk of choking; When people had their medicines via a feeding tube, there was not always information from a suitably qualified healthcare professional to inform staff how to administer the medicines safely

Leaders' checks and audits missed problems with meds and out of date care records.

audits were completed by leaders but failed to identify gaps we found during our assessment. For example, shortfalls identified with medicines and up to date care records. This was a breach of Regulation 17, Good Governance.

Only basic activities like trips out and music events, no special programmes or coordinator to make the job varied.

planned activities ... enjoys the trips out and enjoys music tribute bands