Working at St Mary’s Nursing Home
St Mary’s Road, Manchester, M40 0BL
Operated by Serene HC UK Ltd
74 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Approachability and responsiveness of management, supportive staff culture, and strong safety practices, although relatives gave mixed feedback on staffing."
Safety & Risk
8/10
✓
Staff were confident in recognising and reporting any safeguarding concerns. Medicines were safely managed. Risks to people were assessed and actions for staff to take to keep people safe was recorded in care records.
Staff Culture
7/10
✓
Staff felt supported by the management team. Staff were continually updated with any changes... One staff member said, 'I feel the manager is good, fair, no messing around.'
Staffing Levels
5/10
!
Staffing levels were satisfactory. We observed staff had the time to care for people effectively. We received mixed feedback from relatives about staffing levels but there was no evidence the current staffing levels impacted negatively on people's care.
Training & Dev
/10
✕
Management
7/10
✓
People, relatives and staff felt the management team were approachable and responsive and had improved the home. Staff said, 'The manager's door is open, they deal with it the best they can.'
Programmes
6/10
✓
We spoke with 2 activities coordinators. The home hosted entertainers such as singers. A chapel was built... Therapy dolls were available and people with dementia cared for the dolls.
Points to consider
Staffing is adequate for current needs but some relatives gave mixed feedback on whether there are always enough staff.
We received mixed feedback from relatives about staffing levels but there was no evidence the current staffing levels impacted negatively on people's care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews