Working at St Martins of Tours Housing - 158-162 New North Road
158-162 New North Road, London, N1 7BH
Operated by St Martin Of Tours Housing Association Limited
18 bedsResidential homesHomecare agenciesSupported living
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Clear leadership and supportive culture with regular training and activities, but recent medicine errors from staff not following instructions and adequate staffing hold it back."
Safety & Risk
7/10
✓
Incidents, including those that needed to be raised as potential safeguarding concerns were being reported and the level of incidents had continued to decline in both number and severity.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt well supported. Staff members spoke positively of the management of the home.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: The manager told us that they monitored and adjusted the staffing levels so that they were always enough to meet people's care and support needs.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff members received regular training to support them in carrying out their roles. They also received regular supervision from their manager.
Management
7/10
✓
The registered manager, and more recently recruited deputy manager, were clear about their roles and responsibilities. They demonstrated an understanding of how they should work together to achieve positive outcomes for people using the service as well as everyone working there.
Programmes
7/10
✓
Per 2019 comprehensive inspection: A regular activity programme took place based on needs and interests. The provider's recovery worker visited... to facilitate activities... Recovery Star.
Points to consider
Staff numbers are adequate but nothing special, no info on staff turnover or agency use.
Per 2019 comprehensive inspection: The manager told us that they monitored and adjusted the staffing levels so that they were always enough to meet people's care and support needs.
Recent medication errors happened because staff did not follow instructions.
there had been two very recent errors which were the result of staff not following the clear instructions for providing particular medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews