Last updated: 9 February 2026
"Staff are proud to work there in a supportive, stable team with strong culture and training, although minor gaps in testing processes held safety back."
2022 targeted inspection: Assured on PPE use, infection control, shielding, admissions but somewhat assured on testing with signposting to resources; per 2018: Good medicines, safeguarding, risk management and incident review.
Per 2018 comprehensive inspection: Staff proud to work there, very open transparent culture, happy positive warm atmosphere confirmed by relatives and professionals, strong team spirit.
2022: People had been supported by a stable and consistent staff team throughout the pandemic; per 2018: enough staff for unrushed attentive support with safe recruitment.
Per 2018 comprehensive inspection: Staff told us the training was very good and relevant, electronic database for mandatory and specialist training including updates, funded NVQs and qualifications for learning disabilities, monthly supervisions.
Per 2018 comprehensive inspection: Staff told us they were proud to work at the service, both registered managers were very supportive with regular meetings, formal supervisions and warm positive working relationships.
Per 2018 comprehensive inspection: On-site swimming pool, community partnerships for festivals like WOMAD with changing facilities charity, charity projects like baking and coffee mornings for cancer charity, new activities and events.
Minor gap in staff and resident testing processes noted in pandemic inspection, though most safety measures were strong.
We were somewhat assured that the provider was accessing testing for people using the service and staff... signposted the provider to resources.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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