Last updated: 10 February 2026
"Staff feel respected and supported with visible leaders, but training lags due to new starters and agency staff cover shortages."
Per 2020 comprehensive inspection: Staff assessed and managed risks to patients and themselves well. Staff understood how to protect patients from abuse and the service worked well with other agencies to do so.
Per 2020 comprehensive inspection: Staff reported high morale and were happy in their roles. Staff felt respected, supported and valued and described a positive culture in the service.
Per 2020 comprehensive inspection: The service was staffed to establishment and shortages on shifts were filled with bank or agency staff to ensure a safe level of staffing on the wards.
Per 2020 comprehensive inspection: Due to a large number of new starters the overall training compliance for the service was below the provider’s target of 75%.
Per 2020 comprehensive inspection: Leaders had the skills, knowledge and experience to perform their roles, had a good understanding of the services they managed, and were visible in the service and approachable for patients and staff.
Per 2020 comprehensive inspection: There were activity coordinators employed to facilitate groups such as mindfulness sessions, art therapy, music therapy and dramatherapy.
Staffing levels are fine but they use bank and agency workers to cover shortages on shifts.
shortages on shifts were filled with bank or agency staff to ensure a safe level of staffing on the wards.
Not all staff have completed mandatory training because many are new and still doing induction.
due to a large number of new starters the overall training compliance for the service was below the provider’s target of 75%.
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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