Working at St. Margarets Residential Home
5 Priestlands Park Road, Sidcup, DA15 7HR
Operated by Yara Enterprises Limited
22 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff praised the manager and felt supported with enough staff and regular training, but no activities coordinator and slow risk fixes hold it back."
Safety & Risk
7/10
✓
People felt safe with safeguarding training, risk assessments, safe medicines; systems to manage incidents, though 2 ongoing safeguarding investigations.
Staff Culture
6/10
✓
Staff were complimentary about the manager, the registered manager and the home; staff positive about support from management.
Staffing Levels
6/10
✓
There were enough staff available to support people safely; staff felt there were enough staff to meet people's needs.
Training & Dev
6/10
✓
Staff supported through regular training and supervisions including safeguarding, medicines, dementia care; staff received regular supervision.
Management
5/10
!
Staff were complimentary about the manager, the registered manager and the home, but some aspects of quality assurance not effective to mitigate risks timely.
Programmes
4/10
!
Previous activity coordinator left June 2023, new one starting soon; currently monthly church, weekly music/exercise visitor, staff-led singing.
Points to consider
No activities coordinator right now, so only basic music, exercise, church visits run by staff or visitors.
The previous activity coordinator had left the service in June 2023, and a new activity coordinator was recruited, who is scheduled to start in a week's time.
Managers' quality checks missed issues like call monitor problems and consent records, so risks not always fixed quickly.
Some aspects of their systems were not effective, they had failed to mitigate risks about functioning of the call monitor in the lounge... and to ensure records do not indicate consent... when people lack mental capacity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews