Working at St Margaret's House
187 London Road, Peterborough, PE2 9DS
Operated by Hereward Care Services Ltd
11 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff enjoy a friendly open culture and strong safety practices, but lack of structured activities and coordinator makes work mostly routine."
Safety & Risk
8/10
✓
2021 targeted IPC inspection: Assured on preventing infections, PPE use, testing, hygiene; per 2017: up-to-date risks, safe medicines, safeguarding responses.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said 'I really enjoy working here, it's such a lovely place'; described culture as open, transparent, friendly.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: There were enough staff available to meet needs; additional staff brought in for appointments.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received induction, training in epilepsy, first aid, infection control, moving and transferring, safeguarding; shadowing provided.
Management
7/10
✓
Per 2017 comprehensive inspection: People and staff told us the registered manager was approachable and listened; registered manager worked alongside staff to monitor the service.
Programmes
4/10
!
Per 2017 comprehensive inspection: Staff supported community access including day centre, shopping, walks, cafes; no activities coordinator or structured programmes mentioned.
Points to consider
No activities coordinator or creative programmes, just basic outings like shopping and day centre, so the job is mostly routine care.
Per 2017 comprehensive inspection: 'supported to access the local community during the day... attend daily activities at a local day centre... going for walks, visiting cafes and going shopping.'
Staffing is enough but extra staff brought in for appointments, no details on low agency use or staff staying long-term.
Per 2017 comprehensive inspection: 'enough staff available to meet their needs... additional staff were brought in... for example when people needed support to attend an appointment.'
Training includes basics and some specialist like epilepsy but no funded qualifications or career progression mentioned.
Per 2017 comprehensive inspection: 'training to meet people's specific needs had been completed in areas such as epilepsy, first aid, infection control, moving and transferring and safeguarding.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews