Working at St Margaret's Care Home

The registered manager had introduced improvements to ensure people at risk of weight loss were monitored effectively and appropriate action taken. The registered manager managed incidents affecting people's safety well.

There was a welcoming, cheerful and friendly atmosphere at the service. Staff spoke positively about working at the home and the people they cared for.

Per 2020 comprehensive inspection: People were supported by staff who were appropriately trained and received regular supervisions from their manager. Staff told us they enjoyed the range of training on offer and that it was on line and face to face learning.

Staff spoke positively about working at the home and the people they cared for. They said communication was more effective to ensure they were kept up-to-date about any changes in people's care and support needs.

Per 2020 comprehensive inspection: The feedback regarding the activities was positive. One person told us, 'The young man comes in to do armchair exercises... we have singers such as an Elvis impersonator... quizzes... Activities Coordinator is a wonderful person'.