Working at St Margarets

Staffing is adequate but they rely on regular agency workers because of ongoing staff turnover and recruitment problems.

Staff turnover had been continual in recent months and the registered manager had experienced some difficulties in recruiting new staff. Regular agency staff were used to ensure safe staffing levels

Some medical equipment was not cleaned properly after an incident and they were not screening visitors to start with.

lessons learnt following an incident earlier in the year had not fully ensured the standards of hygiene in relation to some clinical equipment in use was monitored effectively. Not all equipment was included in the formal checks

Some staff refresher training is overdue even though mandatory courses are in place.

The staff training record showed some gaps in the refresher courses and the registered manager confirmed the outstanding training had been scheduled