Working at St Lukes and The Oaks Care Home

People were kept safe from the risk of abuse. Measures were in place to ensure any potential risks to them were identified and managed safely. People received their medicines safely from trained and competent staff.

Staff told us they had regular supervision and if there was anything they wanted to discuss, they could speak with the registered manager. Staff were supported with their professional development.

There was low use of agency staff and where they were needed, the same agencies were used... There were sufficient staff deployed to meet people's needs in a timely manner.

The registered manager was highly knowledgeable and committed to improving people's experience... dynamic approach, which inspired the staff team to engage with multiple projects and ideas.

People benefited from the registered managers dynamic approach which inspired the staff team to engage with multiple projects... variety of projects to increase people's mobility which had led to people experiencing less falls.