Working at St Leonards Court
6 St Leonards Street, Mundford, IP26 5HG
Operated by Healthcare Homes Group Limited
25 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Enough staff to meet needs with good training and positive culture, but unreported abuse and weak management oversight are major concerns."
Safety & Risk
2/10
✕
Not all allegations of abuse by a person living at the home were reported to the local authority safeguarding team. We saw nine records of person on person harm that had not been reported to the local safeguarding team.
Staff Culture
6/10
✓
Staff understood the service's vision and felt valued. One member of staff told us, '[The manager] and leadership team, are so good for the home.'
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet people's needs in a timely manner. Vacant roles had recently been recruited to. Recruitment procedures were followed.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff were supported through training and supervision to perform their roles effectively. Staff told us the training provided was good.
Management
2/10
✕
The service had a new manager who was applying to be registered with the Care Quality Commission. There was not always effective oversight or management of incidents which had occurred.
Programmes
6/10
✓
Per 2018 comprehensive inspection: activities co-ordinator runs varied programme including armchair aerobics, rock and roll day, trips to restaurant and steam rally, links with primary school.
Points to consider
Abuse concerns between residents were not reported to the safeguarding team, so the same harm repeated.
We saw nine records of person on person harm that had not been reported to the local safeguarding team.
No permanent manager in post and weak oversight of incidents putting staff and residents at risk.
The service had a new manager who was applying to be registered with the Care Quality Commission. There was not always effective oversight or management of incidents which had occurred.
The home did not always notify regulators about key incidents as required.
We identified concerns with the way the provider had dealt with statutory notifications to the Care Quality Commission.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews