Working at St Katherine Care Home
9 Cobbett Road, Southampton, SO18 1HJ
Operated by Bitterne Care Homes Ltd
24 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management from owners and strong teamwork with low staff turnover, although some agency staff and basic training are drawbacks."
Safety & Risk
6/10
✓
2021 targeted IPC inspection: assured on PPE use, visitor procedures, social distancing; minor issues with cleaning, staff risk assessments and undated policies addressed post-inspection.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: strong sense of teamwork amongst staff; upbeat cheerful atmosphere; staff told us they felt supported and listened to.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: sufficient numbers of staff to support people safely; staff told us workload manageable; low staff turnover; agency staff used with checks.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: staff received appropriate induction training including Care Certificate, mandatory refreshers, annual appraisals and regular supervision.
Management
7/10
✓
Per 2017 comprehensive inspection: registered manager supported by owners who worked at the home most days; effective management system with weekly meetings; staff told us they felt supported and listened to.
Programmes
6/10
✓
Per 2017 comprehensive inspection: staff supported variety of organised activities including parties, barbecues, shopping trips, bingo, skittles, dominos and individual nail care.
Points to consider
Staffing is adequate with enough on shift but they use some agency workers at times.
Per 2017: where they used agency staff they made sure the same checks had been made.
Only standard mandatory training and basic induction like the Care Certificate, no specialist courses.
Per 2017: regular refresher training in subjects the provider considered mandatory. The registered manager had introduced the Care Certificate.
Some regular group activities like trips, parties and games but no dedicated activities coordinator.
Per 2017: Staff supported people's wellbeing with a variety of organised and individual leisure activities and events. Shared events included Christmas and New Year parties, barbecues, cream teas, shopping trips... bingo and skittle.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews