Last updated: 9 February 2026
"Well-led management and positive staff culture, although staffing gets stretched during busy periods with some agency use and only basic training."
People told us they felt safe... Staff knew how to identify and report any concerns... Risks to people's safety and well-being were managed... Medicines were managed safely... Staff understood... to raise concerns and report incidents.
Staff told us they felt listened to, valued and able to contribute... Records showed staff were constantly praised... we observed effective team working. The atmosphere was very pleasant.
There were sufficient staff deployed to meet people's needs... mixed feedback... high use of agency staff, which was now improving... staff used agency staff to cover unplanned absences... staff deployment could be improved on the nursing unit during busy periods.
Per 2019 comprehensive inspection: Staff had access to a range of training... Training included; infection control, dementia and moving and handling. New staff completed an induction programme.
The home was well-led by a registered manager who was committed to improving... clear management structure in place and staff worked well as a team. Staff were complimentary... 'The deputy and manager are hands-on...'
People had access to activities led by an enthusiastic activities coordinator which included walks and strolls outside... sensory garden. People also enjoyed pet therapy, exercise classes, arts and crafts as well as fun games.
Staffing is adequate but staff get busy and stretched during peak times like mornings and lunch, with some agency use and many new staff still in induction.
People told us staff were available but busy... relatives... high use of agency staff, which was now improving... 'We need more staff in the morning and during lunch, its heavy.'... high number of new staff who were still undergoing induction period.
Only standard training like infection control, dementia care and induction, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had access to a range of training to ensure they had the skills... Training included; infection control, dementia and moving and handling... New staff completed an induction programme.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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