Working at St Joseph's - Newcastle
St Joseph's Home, Newcastle Upon Tyne, NE4 7QA
Operated by Little Sisters of the Poor
58 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Approachable leaders and strong safety measures, although training and supervisions are running late with occasional agency staff use."
Safety & Risk
8/10
✓
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed... Risk assessments and policies were in place (2022 IPC inspection).
Staff Culture
6/10
✓
Staff understood the values of the organisation and told us how these were promoted... could comment on the way the service was run and make suggestions. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
Staffing levels were appropriate to meet people's needs... showed consistent levels of staffing were maintained. Per 2018 comprehensive inspection.
Training & Dev
5/10
!
Staff were supported through a range of mandatory training, supervision and yearly appraisal although this was a little behind. Per 2018 comprehensive inspection.
Management
7/10
✓
People told us the registered manager and clinical lead were visible and approachable. Per 2018 comprehensive inspection.
Programmes
6/10
✓
Activities were plentiful and arranged around the likes and interests of people who used the service... activity coordinator. Per 2018 comprehensive inspection.
Points to consider
Only standard mandatory training, and supervisions and appraisals are running a bit late.
Staff were supported through a range of mandatory training, supervision and yearly appraisal although this was a little behind. Per 2018 comprehensive inspection.
Staffing is adequate and consistent but there were COVID related pressures that needed special measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022 IPC inspection).
Some agency staff are used now and then to cover shifts.
I was asked by one of the staff – 'do you mind if a male carer (agency employee) comes in'. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews