Working at St Joseph's
Coventry Road, Coleshill, B46 3EA
Operated by Father Hudson’s Caritas
59 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff enjoy a positive culture and supportive managers, but no dedicated activities person and basic training hold it back."
Safety & Risk
7/10
✓
Risks to people's health and well-being had been identified and thoroughly assessed. Records contained very detailed information on how staff should mitigate risks... Staff understood their safeguarding responsibilities.
Staff Culture
8/10
✓
Staff told us there was a positive culture within the home which motivated them to deliver person centred care. One staff member told us, 'We have a good staff culture. It is a team effort...' Another senior staff member told us, 'I would 100% recommend this place as a great place to work.'
Staffing Levels
6/10
✓
There were enough staff to provide safe and effective care. Staff generally felt there were enough staff to maintain people's safety, but told us it could be challenging at busy times of the day.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received an induction and training and felt they had the skills they needed to complete their role well. Some staff felt more in-depth training would help them develop their skills further.
Management
7/10
✓
Staff told us the home was well led. Comments included, 'There is more structure now... The manager follows things through. Any problems we go to them and they will listen' and, 'If you have got any problems at all, they [registered and deputy manager] are there.'
Programmes
3/10
✕
Per 2019 comprehensive inspection: Activities were planned for and took place. There were no designated activities staff member, although care staff told us, 'most of the time' they were able to fit in 'games, chats or sing-alongs.'
Points to consider
No dedicated activities person, so mostly routine care with occasional games, chats, and sing-alongs by care staff.
Per 2019 comprehensive inspection: There were no designated activities staff member, although care staff told us, 'most of the time' they were able to fit in 'games, chats or sing-alongs.'
Only standard training and induction, no specialist courses or funded qualifications for staff.
Per 2019 comprehensive inspection: Staff received an induction and training... Some staff felt more in-depth training would help them develop their skills further in areas such as diabetes care, skin integrity and promoting nutrition and hydration.
Staff numbers are enough but get stretched at busy times, and some people have to wait for help.
Staff generally felt there were enough staff... but told us it could be challenging at busy times of the day... 3 people told us they sometimes had to wait for assistance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews