Last updated: 9 February 2026
"Stable staff retention and good safety with effective medicines management, although basic training and activities need development."
Staff confident about how to report safeguarding concerns; up to date risk assessments and good medicines management
Staff understood the service's vision and felt valued; positive and relaxed atmosphere observed
Most staff had been employed for several years; 'Enough numbers of suitably qualified and trained staff were deployed'
Staff training was ongoing with all routine updates for staff at nearly 100% compliance
Acting manager approachable; 'Staff told us they felt valued and trusted by the acting manager and provider'
Activities coordinator devised programme; people engaged in social groups, reading newspaper, watching TV, outings
Only standard mandatory training with high compliance on basics, no specialist courses or funded qualifications
Staff training was ongoing with all routine updates for staff at nearly 100% compliance
Activities programme with coordinator but mostly basic social stuff like TV, chats and outings, no specialist therapies
We saw people sat in social groups and engaged in daily living activity such as reading the newspaper or watching TV
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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