Working at St John's Home
Wellingborough Road, Northampton, NN3 3JF
Operated by St John's Home
50 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Strong management and a positive staff culture, although safety guidance on falls for blood thinning meds was lacking until after the inspection."
Safety & Risk
5/10
!
Risk assessments for high-risk medications were not in place... staff did not have enough written guidance on what to do if a person fell and took blood thinning medicine... After the inspection, the registered manager improved this guidance.
Staff Culture
7/10
✓
Staff meetings were held to gather staff views... One staff member told us, 'We have regular team meetings... We can always raise suggestions.' Per 2019: 'Staff told us they were happy working at the home and felt supported... morale was high.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs... Staff we spoke with were generally positive about staffing levels... 'Most of the time staffing is good, if someone rings in sick last minute we can usually get it covered.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training to enable them to meet people's needs and were supported to carry out their roles... 'I have completed my NVQ 5, the registered manager is very supportive.'
Management
7/10
✓
The registered manager understood their role... People and their relatives felt the home was well managed. One person told us, '[Manager] has a good team around them and they get the job done.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activity co-ordinators provided a range of activities... crafts, quizzes, music and movement sessions... flower arranging... 'Key days' when key workers spent time with people.
Points to consider
Staff lacked clear written guides on handling falls for people on blood thinning drugs, which was fixed after the inspection.
we found staff did not have enough written guidance on what to do if a person fell and took blood thinning medicine. Not having this guidance can risk staff not taking appropriate action... After the inspection, the registered manager improved this guidance.
Staffing is adequate most days but needs last-minute cover when someone calls in sick.
One staff member said, 'Most of the time staffing is good, if someone rings in sick last minute we can usually get it covered.'
Only standard training and induction mentioned, no specialist courses or funded qualifications highlighted.
Per 2019 comprehensive inspection: New staff received an induction... All staff received a mixture of face to face training, on-line learning and self-study, including annual refreshers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews