Last updated: 10 February 2026
"Staff feel supported by management and colleagues with strong safety practices, but basic activities and routine care lack variety and special programmes."
Staff had training on how to recognise and report abuse and they knew how to handle any allegation of abuse appropriately and were confident to report them.
The manager encouraged people and staff to be open with each other. Staff felt supported by their colleagues and the manager.
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted.
The provider invested in staff by providing them with quality training to meet the needs of all individuals using the service.
Staff members were positive about working at the service and felt supported by the manager and the provider.
People took part in activities at home and within their local area.
The job is mostly routine personal care with basic activities at home and local outings, no coordinator or special programmes for variety.
People took part in activities at home and within their local area.
Staffing covers one-to-one support but no details on low staff turnover or avoiding agency workers.
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted.
Only standard training to meet resident needs, no specialist courses or funded qualifications for career growth.
The provider invested in staff by providing them with quality training to meet the needs of all individuals using the service.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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