Working at St James House
Danes Road, Manchester, M14 5LB
Operated by Standwalk Ltd
15 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel valued and supported with stable staffing and positive leadership, but training lacks specialist development and activities need better coordination."
Safety & Risk
8/10
✓
Medicines were stored and managed safely. Staff received regular safeguarding training and were confident at identifying and reporting any concerns. There was an open and transparent culture where staff felt confident to report any accidents and incidents.
Staff Culture
8/10
✓
Staff told us, 'Yes, I definitely get good support. I feel appreciated and valued' and 'I feel valued and we get amazing support from the registered manager and the provider. We are appreciated'. There was an established team. They reported a good culture and ethos within the service.
Staffing Levels
8/10
✓
The service did not use agency staff. Staff told us there were no concerns about staffing levels. There was a calm atmosphere in the service throughout the inspection and we observed people were relaxed and had their needs attended to promptly.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received an induction and mandatory training prior to working with people. There was evidence that staff were supported with ongoing training as required. Staff had regular supervisions and annual appraisals.
Management
7/10
✓
Staff were positive about the leadership of the service. Staff told us, 'We work as a team, the manager and seniors check that everything is done properly. I am happy because things get done and the standards are good.'
Programmes
6/10
✓
People were encouraged to access the community and undertake person centred activities. ... we saw people accessed a range of activities from horse riding to swimming.
Points to consider
Training covers induction, mandatory courses like autism awareness, and supervisions, but no specialist development or funded qualifications.
Per 2018 comprehensive inspection: Staff underwent induction and had training. Topics included safeguarding, autism awareness... Staff had regular supervisions and annual appraisals with their line managers.
Some outings like horse riding and swimming plus garden activities, but no coordinator or special programmes to make days more interesting.
People were encouraged to access the community and undertake person centred activities... people accessed a range of activities from horse riding to swimming. During the COVID-19 pandemic the service ensured people could still access activities in the gardens.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews