Working at St. James Court
Tankersley Lane, Barnsley, S74 0DJ
Operated by Crown Care II LLP
58 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong leadership and supportive team culture, but poor staff deployment during busy times and infrequent supervisions need improvement."
Safety & Risk
6/10
✓
Per 2020 comprehensive inspection: 'There were systems in place to help protect people from abuse... Medicines were stored safely and securely... However, the actions and outcome of each concern was not always recorded.'
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: 'Staff told us they felt part of a team that was committed to providing good quality care. Staff told us they felt supported by managers and colleagues.'
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: 'There were enough staff employed to help keep people safe. However, we found improvements were needed to how staff were deployed throughout the home during busier periods of time.'
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: 'Staff received regular training. This was via a mix of eLearning and face to face classroom style training. Staff compliance with training was high.'
Management
7/10
✓
Per 2020 comprehensive inspection: 'The service was well-led. People spoke positively about the registered manager. Relatives told us, "[Name of registered manager] is so friendly. They give us a lot of advice and support"'
Programmes
6/10
✓
Per 2020 comprehensive inspection: 'The provider employed an activity coordinator who arranged a programme of activities... Comments from relatives included, "I think the activities are very good. They go to Wentworth Garden Centre... sing songs, church service, exercises, 'pop up' pub"'
Points to consider
Staffing levels are adequate but you might have to make residents wait during busy times like mealtimes because shifts are not always deployed well.
Per 2020 comprehensive inspection: 'However, we found improvements were needed to how staff were deployed throughout the home during busier periods of time. For example, over lunch time we saw some people had to wait to get the support they needed from staff.'
Some safeguarding concerns were recorded but not always with full details of actions taken or outcomes.
Per 2020 comprehensive inspection: 'Safeguarding concerns were recorded... However, the actions and outcome of each concern was not always recorded. In addition, there was no analysis of safeguarding concerns.'
Staff do not always get supervisions every two months as the policy requires.
Per 2020 comprehensive inspection: 'Staff received ongoing support through supervisions and a yearly appraisal. Although staff did not always receive supervision in line with the provider's own policy of every two months.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews