Working at St Ives Lodge Residential Care Home
25-29 The Drive, London, E4 7AJ
Operated by St Ives Lodge Care Ltd
36 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety measures, supportive management seeking advice, and an open culture, but staff retention lacks detail and training misses career development."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe. (2021)
Staff Culture
7/10
✓
Staff told us the service had an open and inclusive atmosphere and the registered manager was approachable and open. Per 2017 comprehensive inspection.
Staffing Levels
6/10
✓
There were sufficient staff on duty to provide care and support to people to meet their needs. Call bells were answered promptly and care staff were not hurried in their duties. Per 2017 comprehensive inspection.
Training & Dev
6/10
✓
Staff we spoke with told us they received regular training to support them to do their job. Records confirmed this. Per 2017 comprehensive inspection.
Management
7/10
✓
The registered manager sought support and advice from external agencies including the Clinical Commissioning Group, the local authority, local care homes and Public Health England and was open to all advice and guidance offered to help keep people safe. (2021)
Programmes
6/10
✓
The home employed an activities co-ordinator who worked Monday to Friday. Activities... such as music therapy, entertainers, pet therapy and exercises. Per 2017 comprehensive inspection.
Points to consider
Staff numbers are enough so call bells get answered promptly with no rushing, but no details on low staff turnover or minimal agency use.
There were sufficient staff on duty to provide care and support to people to meet their needs. Call bells were answered promptly and care staff were not hurried in their duties. Per 2017 comprehensive inspection.
Staff get standard training like safeguarding, manual handling and dementia plus supervisions, but no funded qualifications or career development.
Records showed the training included health and safety, manual handling, safeguarding adults, person centred care, infection control... dementia. Per 2017 comprehensive inspection.
Varied activities from the coordinator include pet therapy, outings to pubs and entertainers, but no specialist programmes to enrich the role.
The home employed an activities co-ordinator... music therapy, entertainers, pet therapy and exercises... pub lunches... boat trip. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews