Last updated: 9 February 2026
"Supportive management, stable staffing, positive culture and strong safety, but basic activities lack a coordinator or varied programmes."
Exemplary infection prevention with isolation zone, testing, PPE use (2020); robust recruitment, safe medicines, known safeguarding procedures (per 2017).
Per 2017 comprehensive inspection: Staff confirmed positive culture inspiring teamwork, with efforts recognised and valued by manager.
No agency workers used, permanent staff did not work elsewhere, staff team capacity to cover vacant shifts for consistent care (2020).
Per 2017 comprehensive inspection: Staff received refresher training in a timely way and supported to keep up-to-date with best practice; induction provided.
Per 2017 comprehensive inspection: Staff said manager was very supportive and approachable with open door policy, inspiring teamwork.
Per 2017 comprehensive inspection: People enabled to join organised activities suited to individual likes and capabilities.
Just basic organised activities with no coordinator or varied creative programmes, so shifts are mostly routine personal care.
Per 2017 comprehensive inspection: People were enabled to join in with organised activities if they wanted to.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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