Working at St. Giles Care Home
122 Tile Cross Road, Birmingham, B33 0LT
Operated by Avery Homes (Nelson) Limited
66 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported and valued with good training, but medicines management issues and basic activities hold it back."
Safety & Risk
5/10
!
Medicines were not always managed safely. We found 2 people's barrier creams were not signed or dated when opened.
Staff Culture
8/10
✓
Staff spoke positively about working for the provider and felt well supported. They felt valued and happy in their role. Staff told us they felt valued, and their views were respected.
Staffing Levels
6/10
✓
Our observations during the day, indicated there were enough staff on duty to support people with their care needs. People and their relatives told us there was enough staff to meet people's needs.
Training & Dev
7/10
✓
Staff were positive about the providers training programme. New staff had completed an induction programme which involved training and shadowing more experienced staff members. Staff received regular supervisions.
Management
8/10
✓
Staff spoke positively about working for the provider and felt well supported. Staff were able to approach the management team at any time, feeling confident any concerns would be acted on promptly.
Programmes
6/10
✓
There are two staff members who do activities with the residents. When I popped in last week, they were holding a quiz... bingo, painting and colouring etc. They had a trip to Stratford... activities ladies... brings their dog in... do nails and sit and chat.
Points to consider
Some medication records had gaps, like barrier creams not signed or dated when opened.
We found 2 people's barrier creams were not signed or dated when opened.
Staffing levels are adequate with enough staff on duty, but no details on team stability or agency use.
Our observations during the day, indicated there were enough staff on duty to support people with their care needs.
Activities are regular with quizzes, bingo, trips, and pet visits run by two activity staff, but no specialist or innovative programmes.
There are two staff members who do activities with the residents... quiz, bingo, painting and colouring etc. They had a trip to Stratford... brings their dog in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews