Working at St George's (Wigan) Limited

Medicines were managed safely... The provider had systems and processes in place to safeguard people from the risk of abuse... Staff identified risks associated with people's care and support and actions were in place to minimise risks.

Staff said the service had improved... the staff team worked well together and communication between staff had improved. One staff member told us, 'We all work together; it's great...'

Enough staff were deployed to meet people's needs... Staff also raised no concerns. One told us, 'It's fine, we always have enough staff on.' A second staff member said, 'We have enough staff, definitely.'

All staff underwent an induction and a mandatory training programme... Staff received regular supervision and annual appraisals. The provider offered staff a good range of training and development opportunities.

The home provided activities each day and a schedule was displayed. The home employed an activity coordinator... do music events and they try to stimulate [my relative].