Last updated: 9 February 2026
"Staff praise the approachable manager and enjoy the positive team culture, but staffing lacks stable teams and training covers only basics."
Medicines were managed safely... The provider had systems and processes in place to safeguard people from the risk of abuse... Staff identified risks associated with people's care and support and actions were in place to minimise risks.
Staff said the service had improved... the staff team worked well together and communication between staff had improved. One staff member told us, 'We all work together; it's great...'
Enough staff were deployed to meet people's needs... Staff also raised no concerns. One told us, 'It's fine, we always have enough staff on.' A second staff member said, 'We have enough staff, definitely.'
All staff underwent an induction and a mandatory training programme... Staff received regular supervision and annual appraisals. The provider offered staff a good range of training and development opportunities.
Staff told us the registered manager was approachable and available... 'The registered manager is one of the best bosses I've worked for. You feel like you can go to her about anything, she makes you feel safe, her doors are always open.'
The home provided activities each day and a schedule was displayed. The home employed an activity coordinator... do music events and they try to stimulate [my relative].
Staffing levels are enough to keep people safe but no details on low agency use or stable long-serving teams.
Enough staff were deployed to meet people's needs... 'We have enough staff, definitely.'
Training covers basics like induction and supervisions but no specialist courses or funded qualifications.
All staff underwent an induction and a mandatory training programme... Staff received regular supervision and annual appraisals.
Activities happen daily with a coordinator doing music and events but no specialist or innovative programmes.
The home employed an activity coordinator, who held meetings with people to discuss activity ideas... music events.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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