Working at St George's Residential Care Home
St. Georges Road, Millom, LA18 4JE
Operated by Kirklands Care Limited
41 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive managers and a happy family atmosphere with staff feeling well supported, although basic training and lack of stable staffing hold it back."
Safety & Risk
7/10
✓
People were safe and protected from abuse. Risks to people's safety had been identified and managed. The registered manager had systems to learn and share lessons from incidents.
Staff Culture
7/10
✓
Relatives and staff commented on the 'homely' and 'family' atmosphere in the home. Staff said they were happy working in the home and felt well supported to provide good care to people.
Staffing Levels
6/10
✓
People received the care they needed because there were enough staff to support them. Relatives told us there were always staff available when they visited the home.
Training & Dev
5/10
!
Per 2021 comprehensive inspection: Staff records showed staff were suitably inducted and given training. Staff had received virtual training during the pandemic and senior staff had delivered some face-to-face training.
Management
7/10
✓
Relatives told us the managers were supportive and approachable. One relative said, '[Registered manager], [Deputy manager] and [Administrator] are all lovely and easy to talk to and keep us informed.'
Programmes
6/10
✓
People were asked what activities they would like to follow, and these were provided. One relative told us, 'They are great for activities. People went on a boat trip on Windermere and the gentlemen went out for a meal on Father's Day.'
Points to consider
Only standard training like induction and basic skills, no specialist courses or funded qualifications.
Per 2021 comprehensive inspection: Staff records showed staff were suitably inducted and given training.
Staffing is adequate with enough staff on duty, but no details on stable team or low agency use.
People received the care they needed because there were enough staff to support them.
Varied activities like outings and entertainers, but no dedicated coordinator or specialist programmes.
People went on a boat trip on Windermere and the gentlemen went out for a meal on Father's Day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews