Last updated: 9 February 2026
"Staff feel respected and valued in a supportive culture with strong management, but staffing lacks stability and training covers only basics."
Risks to people were managed, assessed and mitigated appropriately. Accident and incident forms were investigated by the management team. Lessons learnt were shared with the staff team.
Staff felt respected, supported and valued by the registered manager; staff told us they felt able to raise concerns and make suggestions within team meetings and supervisions, with one suggestion taken forward.
There were enough staff available to meet the needs of people using the service. One person told us, 'When I press the bell, they [staff] come straight away.'
Staff were recruited safely and received regular training, including safeguarding training.
Staff felt respected, supported and valued by the registered manager. One staff member said, '[Registered manager] is always supportive and tries to help. They lead by example and always put the needs of people first.'
Per 2018 comprehensive inspection: There are two staff that coordinate activities... range of different activities on offer to people which included exercise classes and entertainment along with one to one time with staff.
Staff numbers are enough to get the job done and respond quickly, but no details on stable teams or minimal agency use.
There were enough staff available to meet the needs of people using the service.
Training is regular and covers basics like safeguarding, but no specialist courses or funded qualifications mentioned.
Staff were recruited safely and received regular training, including safeguarding training.
Activities have coordinators and variety like music, dancing and events, but no special programmes or creative innovations.
Per 2018 comprehensive inspection: There are two staff that coordinate activities, they are very good, the recent Valentine's Day celebrations were lovely... exercise classes and entertainment.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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