Working at St George's Nursing Home

Big gaps in mandatory training on things like catheter care, spotting sepsis, fire safety, first aid, and medication mean you might lack skills for safe daily care.

gaps in staff training in key areas of care they provided. This included catheter care and sepsis awareness. In addition, many areas of training updates were missed and or overdue. This included fire safety, first aid, manual handling, IPC, medicines administration and safeguarding.

Unsafe practices like not investigating resident injuries, missing repositioning checks that risk skin damage, and unlocked medicine storage create daily risks for residents and staff.

There were a number of unexplained bruises and skin tears on people documented. However, there were no records of investigations... people were not repositioned in accordance with their care plans... medicines room to be unlocked which meant medicines were accessible.

Weak management oversight and governance mean safety problems and training gaps build up without quick fixes.

The governance systems needed development to ensure they were effective. We found there were shortfalls in the service that had not been identified and actions already in place had not been completed. Breach of Regulation 17.